Terms and conditions

Last Updated: August 9, 2026

LEVEL UP PAINTING – Terms & Conditions

By using our website, requesting an estimate, scheduling an appointment, or communicating with LEVEL UP PAINTING by phone, email, or text message, you agree to these Terms & Conditions.

Estimates and Services

Estimates provided by LEVEL UP PAINTING are based on the information available at the time of the estimate. Final pricing may change if additional preparation, repairs, materials, or work are required. Any additional work outside the original scope may require customer approval and additional charges.

Scheduling and Project Changes

Project start dates and completion times are estimates and may be affected by weather, material availability, surface conditions, customer-requested changes, or other circumstances outside our reasonable control.

Customer Responsibilities

Customers are responsible for providing reasonable access to the work area and informing LEVEL UP PAINTING of known conditions that could affect the project.

SMS/Text Message Communications

By opting in to receive SMS/text messages from LEVEL UP PAINTING, you agree to receive recurring informational and promotional text messages related to estimates, appointment confirmations and reminders, scheduling, project updates, customer service, special offers, and promotions.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of SMS/text messages. After replying STOP, you will no longer receive SMS messages from us unless you opt in again. Reply HELP for assistance or contact LEVEL UP PAINTING at (614) 615-3975.

Consent to receive SMS/text messages is not a condition of purchasing any goods or services. Carriers are not liable for delayed or undelivered messages. You must be 18 years of age or older to consent to receive SMS/text messages from LEVEL UP PAINTING.

SMS opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

SMS Privacy

Mobile information, including phone numbers and SMS consent/opt-in data, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. SMS opt-in consent and related data will not be shared with third parties for marketing purposes.

Payments

Payment terms, deposits, balances, and other project-specific payment requirements will be stated in the applicable estimate, proposal, invoice, or agreement.

Cancellations and Rescheduling

Customers should contact LEVEL UP PAINTING as soon as possible when an appointment or project needs to be canceled or rescheduled. Deposits and project-specific cancellation terms, when applicable, will be governed by the applicable estimate, proposal, or agreement.

Warranty and Existing Conditions

Any warranty applicable to a project will be stated in the applicable estimate or agreement. LEVEL UP PAINTING is not responsible for failures caused by pre-existing damage, moisture, structural problems, defective substrates, previous coatings, or conditions outside the scope of the contracted work.

Contact

Questions regarding these Terms & Conditions may be directed to LEVEL UP PAINTING through the contact information provided on our website.

privacy policy

For information about how LEVEL UP PAINTING, DBA of D AND L COMMERCIAL PAINTING LLC, collects, uses, and protects personal information, please review our Privacy Policy: https://legal.leveluppaintingohio.com/privacy-policy